Frequently asked questions
What skin types are Skinns products suitable for?
Our products are formulated to be gentle and effective for all skin types — including dry, oily, sensitive, combination, and acne-prone skin. Each product includes details to help you choose what's best for your unique needs.
Are Skinns products cruelty-free?
Yes! At Skinns, we’re 100% cruelty-free. We never test on animals and only work with suppliers who share the same values.
Are your products clean or free from harsh chemicals?
Absolutely. Our formulas are free from sulfates, parabens, phthalates, and artificial fragrances. We focus on skin-loving, non-toxic ingredients that deliver real results.
How do I know which products are right for me?
Each product page includes details about the skin concerns it targets. You can also take our Skin Quiz or contact our support team for personalized recommendations.
Can I use Skinns products if I have sensitive skin?
Yes. Our products are designed to be gentle, and we avoid known irritants. However, we always recommend patch testing first, especially for very reactive or allergy-prone skin.
How long before I see results?
Everyone’s skin is different, but many users begin to see noticeable improvements within 2–4 weeks of consistent use.
Everyone’s skin is different, but many users begin to see noticeable improvements within 2–4 weeks of consistent use.
Where are Skinns products made?
All Skinns products are proudly formulated and made in UK in FDA-registered, GMP-certified facilities.
Do you ship internationally?
Yes! We currently ship to multiple countries worldwide. Shipping options and costs will be displayed at checkout based on your location.
What’s your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, reach out to our support team — we're here to help.
How can I contact customer service?
You can reach us anytime via our Contact Page or by emailing us at support@skinns.com. We typically respond within 24 hours on business days.